Pastacup

Very unhappy order our meal, waited nearly an hour, lasagna was cold when we received it. Got mushrooms in our meal which wasn’t requested. Wasn’t worth $66

Great food and best customer services was provided by kamal yesterday that brought me back again today:)

The staff are really lovely and the pasta is fresh. I get a bit less sauce on mine as I prefer it that way

Though not an Italian food fan, tried Pasta Cup for first time, loved the Pasta. Very well prepared and tasted authentic. Definitely recommended

Don’t bother ordering from pastacup Haynes. Apologies for long post/rant.Ordered the Milan macaroni on Uber which states tomato based sauce under the signature pasta section. Order arrives with cream based sauce.Call up to get remade with what I’ve order and get told “it’s Ubers mistake” and that they can’t do anything coz it’s not on the menu with tomato based sauce. Argue with them that this is wrong coz it’s on the website this way too but get told “I’ll ask manager and get him to call you in 10”10 minutes later no call and ring up only to be told manager says that they can’t do it and to refund through Uber coz it’s not on the menu….seriously beyond frustrated at this point. go into the store and see on the wall that it’s on the menu. Staff reluctantly agrees to remake but continues arguing how it’s Ubers fault and “we only see that as meaning cream” (referring to what’s on the receipt)At this point I’d had enough and said not to bother coz not interested in eating where I’m just gonna be argued with when they didn’t even check the wall menu or website to understand my complaint. Like I get if there’s issues with labelling it on the Uber receipt and I don’t begrudge that but when I’m telling you it’s the wrong sauce and you’ve made me something I can’t eat (I’m lactose intolerant so can’t eat cream sauce) it’s really frustrating to be argued with repeatedly and makes me really not trust you touching my food!Manager even tried to argue that no one had noticed that mistake until I had pointed it out and therefore they didn’t know. That “it has only been up for a few months” (aahhh how long do you need to notice?) I understand mistakes happen but to be argued with because of a mistake made by a staff is infuriating particularly when I showed him exactly where it is on both the store menu and Uber eats.Staff was even stupid enough to ask me whether I wanted the food back! Glad I was already walking out the door or he would have had it all over the counter!

The best Vegetarian Pasta ever and our punjabi guy served it with so much care. Thanks bro. Appreciate your honesty the most.

Initial order was pickup 5:30 pm med Alfredo and sml Bolognese. My 4 year old girl is admittedly a picky eater but she normally loves homemade spaghetti Bolognese. Unfortunately this version was below par, I tried myself as did my wife and it was both vinegary and also strangely bland and the pasta was overcooked and soft. The owner was accommodating on my return to discuss at 8:30 pm after the dinner rush. I got a replacement veggie delight in time for Good Friday at no charge and left feeling more positive overall about the chain and this store. Being in business is hard and I respect the effort that goes in to Pastacup as a brand and this store but quality control and review is key to success and I hope that the chain consider ways to verify and train for their menu. It may be too complicated and difficult for franchisees currently...

I really like pasta cup. I have had countless dishes from here thats been Delightful... However i would not recommend the lasagne or salads. For $20.95 Regular this is what you get... a re-heated lasagne enough for 1 if that, salad, and drink. (see photos)

Delicious pasta and have wonderful tastes

I have ordered the same thing multiple times at this store. And have been ripped off with no remorse.poor service and quality of food. Would rather drive longer to a different pasta cup.